Almost all home moves are logistically complicated and stressful. However, they are often logistically complicated and stressful in very different ways, and it’s important that the services that you hire to help you out acknowledge and cater to these nuances.
Finding a bespoke home removal service can be one of the most effective ways of alleviating a lot of the stresses associated with the practical side of things, but you need to ask just the right questions to find the perfect candidate to help you out. Here are a few to keep in mind during your search.
What does the survey & quote process look like?
One of the main initial interactions you’ll have with any prospective removals service will be during the initial survey process. Before you get to this stage, quickly ask what it will look like.
If they ask for a video survey, or offer to send someone round to check out the property, you’re likely talking to the right place. If they just want you to fill in a quick form and nothing else, it’s unlikely that you’ll be able to give them enough information for a truly bespoke service.
What services do they offer?
If you’re looking for a bespoke home removal service, there’s a good chance that you want more than just a man with a van who can take your big pieces of furniture from A to B.
Companies like Bright Movers offer things like packing services and use of their storage facilities, which can be really important with certain kinds of moves.
If you have any particular services in mind, it’s important to ask early on whether they offer them, so that you can make sure you find a single, turnkey solution.
Are they familiar with moves like yours?
If you’re looking for a bespoke moving service, it’s possible that there are also some specific challenges associated with your situation in particular. That could include having to move an expensive, delicate piano, or navigate tight, winding staircases.
If any of these kinds of specificities apply to your move, it’s good to ask whether the provider you’re considering has experience with similar moves. If not, at least ask them what measures they’ll put in place to deal with the challenges that you think might arise.
Are they insured?
Lastly, even the most experienced, professional removals services can make mistakes, and it’s crucial that they have the right insurance policy in place to cover any incidents that might occur.
Ask if they’re insured, and what that insurance covers. If there are any particularly valuable belongings that need to be packed or transported during the move, consider adding additional policy cover for those specific items.
You’re ultimately placing a lot of trust in the removals service you decide to go with, and it’s important that you find the right option for your needs. Asking lots of questions early on is the best way to go about this, and it’s worth taking a few minutes to prepare these ahead of time.
